E-commerce One-stop Service
Longxiang Textile has more than 20 years of experience in the production and export of textile products, and in the last 3 years we have begun to deepen the field of baby textile products. With the rapid development of e-commerce platforms such as Amazon, wish, eBay, and Shopify, we have found that more and more e-commerce customers purchase products from me. In the process of cooperating with customers, we have experienced a transformation from novice to expert. We have made many mistakes, but we have gained experience.
We dig deep into customer needs and provide suitable services in the four stages of customer procurement(Project begins, Product production, Product transportation, After sale). Finally today we are proud to launch an E-commerce One-stop Service.
1.Project begins
A. Consult on project cost, manufacturing solutions
According to the design requirements of your product, we will evaluate the feasibility of production, discuss with you the best production plan, and optimize the design details (we have 20 years + textile product production experience). On the basis of fully understanding your needs, sometimes in order to balance the cost-effectiveness, we will propose plan B for you to choose. It is maybe different from your original plan but can meet your requirements. When the production plan is determined, we will provide a production quotation and a transportation quotation so that you can evaluate the total cost of the project.
B. Import and export compliance, tariff consultation
We provide free consultation on any knowledge related to import and export, tariffs, compliance, certification, etc., so that your project planning at the start-up stage will be more complete, and the cost evaluation will be more detailed.
C. Graphic design of packaging, labels, etc.
Just give us all the copywriting on the packaging, and then tell us the packaging style you want.
Our designer can help you design similar packaging style, and modify it endlessly until you are satisfied.
2.Product production
A. Free warehouse and combined delivery
When your product starts to be produced, our salesperson will keep following up on your order, they will send you pictures and videos at key points to help you understand the production status of your order at any time.
B.Free FNSUK labeling service
If you want to sell your products through Amazon FBA. Before shipping to the FBA warehouse, you need to put the Amazon logistics classification label on the carton, and all products need to put the scanned label (FNSKU), we will put the tag label for free.
C.1 by 1 inspection
In the product packaging stage, our workers will conduct a 1 by 1 quality inspection of each product, in accordance with the sample. We help you reduce the product defect rate to 0, which means you will not receive any bad reviews from customers due to product quality.
3. Product transportation
A. Free warehouse and combined delivery
We have a warehouse of 3000 square meters + in the company that can be used for free for 2 months. If you purchase a lot of other products from other suppliers. You can ask them to send the products to our warehouse, we will help you collect all the products, integrate them into one shipment, and send them to the address you specify, Save your time, energy and money.
B. Free unpacking inspection
When all the cartons are packaged, and the carton number is completed. We will open 20-30% of the cartons according to the carton number you require. then we check the product quantity, label, packaging, printing, etc. to ensure that all information is correct. (The inspection process will happen to you in the form of video). If a defective product is found, we will solve the problem before shipment. We hope that the products sold by our customers will not have bad reviews due to product quality.
C.DDP delivery
We help you ship products from China to your address in any countries, or Amazon warehouses and handle all import & export processes. You always get a competitive shipping quote from us, no matter its courier service, sea freight, or air freight.
3.SUPPORT-after sale
A.Free product photography
For our cooperative customers, we will take a set of white background pictures of the product for free. All pictures are re-taken by our professional photographers to make your pictures unique across the network. After placing the order, please inform our salesperson of the specific shooting requirements
B.Problematic product product return
We hope to reach a long-term partnership with you. After your e-commerce platform starts running, if the product is returned due to the quality, you can collect them, When a certain quantity is collected, you can send the problem products back to us (please don't send them one by one separately, so the shipping cost is too high), and we will re-ship the products for you.
C.Free company footage shots
We can provide real materials when customers design web pages or product details pages, such as taking some factory production pictures, equipment pictures, workshop pictures, etc., to help our customers improve webpage conversion rates.